Privacy Policy
Last updated: 2026
1. Introduction
At CADAccessHub, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (cadaccesshub.com) or interact with us via WhatsApp or email. By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect minimal personal data necessary to provide our services. This includes:
- Contact Information: When you reach out via WhatsApp, email, or a contact form, we may collect your name, email address, phone number, and any other details you voluntarily provide.
- Website Analytics: We may use analytics tools (e.g., Google Analytics) that automatically collect anonymized data such as pages visited, browser type, device, and IP address. This data is aggregated and cannot identify you personally.
- Cookies: See Section 5 for details on cookies.
We do not collect or store payment information. All transactions are processed on the G2G marketplace platform, which has its own privacy policy.
3. How We Use Your Information
We use the collected information solely for the following purposes:
- To communicate with you about your inquiries, orders, or support requests via WhatsApp or email.
- To improve our website content and user experience based on analytics data.
- To send transactional emails related to your purchases (e.g., delivery confirmations, if applicable).
- To comply with legal obligations or enforce our Terms of Service.
We do not sell, trade, or share your personal information with third parties for marketing purposes.
4. Third-Party Services
Our website links to the G2G marketplace, where you complete purchases. G2G may collect personal and payment information as part of their checkout process. We encourage you to review G2G's privacy policy to understand how they handle your data.
We may also use third-party tools for analytics or website performance, which may place cookies or collect usage data as described in their privacy policies.
5. Cookies
Cookies are small text files stored on your device by your web browser. We use essential cookies to ensure the website functions properly (e.g., remembering your cookie consent preference). We may also use analytics cookies to understand how visitors interact with the site.
You can disable cookies through your browser settings. However, this may affect certain functionality. By continuing to use our site after seeing our cookie banner and accepting, you consent to the placement of cookies as described.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption (HTTPS) to secure data transmitted between your browser and our server.
No method of transmission over the Internet is 100% secure, but we strive to protect your information to the best of our ability.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact messages and support conversations may be kept for record‑keeping and customer service improvements. Analytics data is typically retained for a standard period defined by the analytics provider.
8. Your Rights
Depending on your location, you may have rights regarding your personal data, such as:
- Access: Request a copy of the data we hold about you.
- Correction: Ask us to correct inaccurate information.
- Deletion: Request the deletion of your data (subject to legal obligations).
- Objection: Object to processing of your data in certain circumstances.
To exercise any of these rights, please contact us at support@cadaccesshub.com or WhatsApp +212 602 159 113. We will respond within a reasonable timeframe.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top will indicate when revisions were made. We encourage you to review this page regularly.
11. Contact Us
If you have questions, concerns, or requests regarding your privacy, reach out anytime: